Trust
Security by design, not by promise.
We protect your residents' data the way we'd want our own protected.
Data protection
- Built to align with India's Digital Personal Data Protection Act, 2023 (DPDP Act). Privacy policy enumerates collected data, purposes, retention, and data-subject rights.
- Data is hosted in the Asia-Pacific (Supabase ap-south region) — no cross-border transfer required.
- Encryption in transit (TLS 1.2+) and at rest (AES-256) for all stored data.
Access control
- Four roles, scoped exactly: Super Admin, RWA Admin, Counsellor, Resident.
- Residents never see admin pages. Admins never see other societies. Counsellors never see your finances.
- Multi-factor authentication required for Super Admin and Counsellor accounts.
Database isolation
- Every multi-tenant table has Postgres Row-Level Security (RLS) policies enforced at the database layer — not just the application layer.
- A query for one society's data physically cannot return rows from another society's data — even in the case of an application bug.
- Tested with cross-society isolation E2E tests on every release.
Operations
- Daily encrypted backups via Supabase Pro — point-in-time recovery available.
- Production errors surface in Sentry within seconds — we know about issues before users report them.
- Rate-limited login and forgot-password flows to resist brute-force attacks.
Compliance posture
- DPDP Act 2023 — privacy policy enumerates data-subject rights (access, correction, erasure, nomination). Self-service DSAR (data subject access request) flows are on the roadmap; today, residents request via their RWA Admin or via support.
- Information Technology Act 2000 — data privacy and security obligations.
- RBI / NPCI rules for any UPI surface — your money never transits our systems on UPI claim flow.
- Note: We are DPDP-aligned, not formally certified. Our gap list (consent record metadata, self-service DSAR, breach-response runbook, named DPO) is published with each release. Email security@rwaconnect.in for the current status.
Responsible disclosure
- Found a security issue? We want to know.
- Email security@rwaconnect.in with details — we acknowledge within 48 hours.
- We don't pursue legal action against good-faith researchers.
Want a deeper dive (data flow diagrams, architecture, audit reports)? Email security@rwaconnect.in — we'll send a security pack under NDA.