What we ship
Ten modules. One platform. No half-finished features.
Every feature below is in the codebase today — not on a roadmap. We don't ship promises.
Module 01
Resident management & household registry
Onboard residents in 60 seconds. Each household tracks family, vehicles, pets, and helpers under one roof — every dependent gets a sub-ID for gate pass and amenity check-in.
- QR-based onboarding (60-second resident join)
- Digital RWAID cards, usable for gate pass, gym, amenity
- Family members under one household with sub-IDs (M1, M2…)
- Vehicle registry with owner attribution + plate-number search
- Pet & domestic helper registry
- Resident profile, photo, contact details — owned by the resident
Module 02
Zero-fee UPI fee collection
Residents scan your society's UPI QR, pay through GPay/PhonePe/Paytm, submit the UTR — you confirm in one click. No gateway fees. Pro-rata maths handled automatically.
- Pro-rata calculations for mid-cycle joiners
- Multiple payment modes: cash, bank transfer, UPI, manual
- Zero-fee UPI QR claim flow with admin verification
- Resident fee dashboard + payment history across years
- PDF receipts auto-generated and emailed
- 48-hour correction window on entries (then locked for audit)
Module 03
Expense tracking & financial transparency
Categorise every expense. Attach receipts. Show residents exactly where their maintenance fee goes — and watch on-time payment rates climb.
- Category-wise expense ledger with receipt attachments
- Resident-visible expense view (toggle per society)
- Quarterly + annual expense reports
- 48-hour correction window matching payment entries
Module 04
Resident support tickets
Nine ticket types covering every society pain point. Society-wide visibility means duplicates self-resolve. Convert any complaint into a formal petition with one click.
- 9 ticket types: maintenance, security, noise, parking, cleanliness, billing, amenity, neighbour dispute, suggestion
- Society-wide ticket visibility — see neighbours' issues
- Status lifecycle: OPEN → IN_PROGRESS → AWAITING → RESOLVED
- Admin triage with priority assignment
- One-click conversion to formal petition
Module 05
Petitions & complaints with digital signatures
Draft a formal petition. Upload the letter as PDF. Residents sign on their phone — draw or upload signature. Download a compiled PDF with every signature inline, ready to submit.
- Three types: COMPLAINT, PETITION, NOTICE
- Admin uploads the formal letter (PDF)
- Residents sign — draw on screen OR upload image
- Live signature counter with configurable target
- Compiled PDF report with all signatures inline
- WhatsApp notification on submission
Module 06
Community events with 4 fee models
From AGMs to Holi parties to Mata ki Chowki — every event has a different pricing model. We ship all four in one module, plus per-event expense tracking.
- FREE — RSVP only (AGM, cleanup drive)
- FIXED — set price upfront (workshop, swimming pool pass)
- FLEXIBLE — poll first, set price after based on interest
- CONTRIBUTION — open voluntary donation
- Per-person or per-household charge unit
- Event expense ledger — show collected vs spent
Module 07
Counsellor program — independent escalation
When residents and admins deadlock, a platform-appointed Counsellor mediates. Available across all plans. Counsellor sees only the ticket — never your finances.
- Platform-appointed ombudsperson with society portfolio
- Two escalation paths: admin-initiated OR 10 resident votes
- Configurable vote threshold per society
- Counsellor sees only escalated tickets — never finances
- Audit log of every counsellor action
- Available across all plans, no extra cost
Module 08
Governance & office-bearers
Surface your committee on the residents app. Names, photos, designations, terms. Office-bearer history kept for accountability.
- Governing body roster (President, Treasurer, Secretary, Members)
- Designations with terms, photos, contact
- Office-bearer history
Module 09
Communication that actually reaches everyone
One announcement, three channels — in-app, WhatsApp, email. Templates registered for the events that matter: registration, approval, payment, broadcasts.
- Single push fans out to in-app, WhatsApp, email
- Registered templates for registration, approval, payment
- Fee reminder, broadcast, event/petition published
- WhatsApp delivery on supported events (when WATI configured)
Module 10
Platform trust & reliability
Database-level isolation between societies. Audit log on every privileged action. Built around the DPDP Act 2023. PWA installable on Android and iOS.
- Role-based access: SA, Admin, Counsellor, Resident — scoped exactly
- Postgres RLS for tenant isolation between societies
- Audit log of every privileged action
- DPDP Act 2023 alignment
- Rate-limited auth, brute-force resistance
- PWA — installable on Android & iOS, offline read